The holidays are in full swing! For small business owners, ‘tis the season to try to hit this year’s sales goals while also planning for 2026. In the spirit of giving, I’m simplifying your year-end to-dos by sharing the ONLY resolution you need to make for the New Year – one that’s sure to crush [...]

You have a great product or service; someone needs that product or service; you reach out to them and share that you have the solution to their problem. This should be a slam dunk, right? Not necessarily. Prospective customers are not always going to have an immediate need for what you’re selling. Chances are they [...]

When I first started working with business owners, cash flow was the #1 issue keeping them up at night. Today, it’s staffing. The never-ending circle of recruiting, hiring, and firing has become a new reality. Regardless of the “why” (we could discuss that for hours), the biggest challenge facing businesses of all shapes and sizes [...]

“How do I increase sales?” I hear this question multiple times a day. Clients always want to know how to generate more revenue. Some tell me they’ve used ChatGPT or searched "how to increase sales fast" in hopes of finding a handful of Jack’s mythical “magic beans” to solve their sales problems. I hear this [...]

One of the hardest concepts I’ve had to wrap my head around is that cybercriminals are smarter than I am. Hackers have taken data theft to new heights. They are organized, systematic, and patient. Here’s a real-life scam experienced by one of my clients – a payroll company: Their HR Manager, John, administers payroll processing. [...]